Returns & Exchanges
At Tracy's Dog, we want you to feel confident in every piece you wear; if you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are intact, and attach the pre-paid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or store credit will be issued to your original payment method within 5-7 business days.